Support
Questions about one of our apps or products? We're here to help.
Email admin@ecomagain.com with the name of the app or product, your device and a short description of the problem. We answer every message, usually within two business days.
Contact us
- Company
- RVS Commerce, SIA
- Registration no.
- 40203766164
- VAT no.
- LV40203766164
- Address
- Artilērijas iela 19-31, Rīga, LV-1001, Latvia
- admin@ecomagain.com
- Phone
- +371 29 205 883
Common questions
How do I cancel my subscription?
iPhone or iPad: open Settings, tap your name, then Subscriptions. Choose the app and tap Cancel Subscription.
Android: open the Google Play Store, tap your profile icon, then Payments & subscriptions and Subscriptions. Choose the app and tap Cancel.
Deleting the app does not cancel your subscription.
How do I get a refund?
Payments are handled by Apple and Google, so refunds are requested through them. App Store: reportaproblem.apple.com. Google Play: open your Google Play order history and choose Request a refund. If you are unsure, email us and we will help.
How do I restore my purchase on a new device?
Sign in with the same Apple ID or Google account you used to buy it. Then open the app and tap Restore purchases, usually found in Settings or on the subscription screen.
I forgot my password.
On the login screen, tap Forgot password and follow the link we email you. Check your spam folder if it doesn't arrive within a few minutes.
How do I delete my account?
Follow the steps on our account deletion page.
Where is my order?
For physical products, your confirmation email includes a tracking link. If your order is late or damaged, email us with your order number.
Privacy and legal
Read our privacy policy and terms of use.